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15 sub-questions across 1 paper, 43 marks total.

Computer Applications Technology 2026

Question 1 — Word processing
1.13 marks

Change the properties: Title to 'Township Innovation Hubs 2026', Subject to 'YISA', Author to 'Youth Innovate SA'.

Show answer
  1. File → Info. On the right, under Properties, click the Title box and type Township Innovation Hubs 2026.

  2. Click Properties → Advanced Properties → Summary tab. Type YISA in Subject.

  3. In Author type Youth Innovate SA. Click OK. If the old author is a link in the Info pane, right-click it → Edit Property, replace it.

Why this earns the marks

three properties = three actions = three marks. Properties are metadata: a small internal record stored with the file, completely separate from the words on the page. A marker (and the exam's automated checks) read Title/Subject/Author straight out of that record — no amount of typing "Subject: YISA" into the visible document would ever satisfy this, because that's page content, not the metadata field being checked. The Summary tab of Advanced Properties holds all three in one place, which is the fastest route, and is also the only place Subject lives — the simplified Info pane on the right only exposes Title and Author directly.

Question 1 — Word processing
1.22 marks

Set margins to Normal and apply automatic hyphenation for the whole document.

Show answer
  1. Layout → Margins → Normal (2.54 cm all round).

  2. Layout → Hyphenation → Automatic.

Why this earns the marks

both are document-wide settings, so you do not need to select text first — margins and hyphenation apply to the whole document (or, if it already has multiple sections, to whichever section the cursor is in, which is why Ctrl+A first guarantees every section is covered). Do this before the table of contents so page numbers in the TOC are correct: margins change how much text fits per page, which shifts every page number after that point, and a TOC built before that shift would show numbers that are now wrong until refreshed again.

Question 1 — Word processing
1.33 marks

Below the text 'Contents', insert an automatic table of contents in the 'Classic' format with any tab leader.

Show answer
  1. Click on the empty line directly below the text "Contents".

  2. References → Table of Contents → Custom Table of Contents…

  3. In the dialog set Formats: Classic and choose any Tab leader (the dotted line is typical). Click OK.

  4. Last step of the question paper: after finishing 1.4, right-click the TOC → Update Field → Update entire table so All Caps headings appear in it correctly.

Why this earns the marks

the marks are for (1) automatic TOC at the right place, (2) Classic format, (3) a tab leader. A manually typed list would not be "automatic" because it isn't a field — it has no link back to the document's actual headings or page numbers, so it will never update and the examiner can tell at a glance it isn't the real feature. The two built-in Automatic Table options do not let you pick Classic, so the custom dialog is required — they're a convenient shortcut for the default look, not a way to control which named format is used.

If the TOC comes out empty or misses headings, the headings may use styles such as HubHeading that have no outline level. In the dialog click Options… and give the style a TOC level, or check that the heading text uses Heading 1/2/3.

Question 1 — Word processing
1.44 marks

Modify the style HubHeading: 18 pt, centred, All CAPS, then automatically update all text where this style has been applied.

Show answer
  1. Home → Styles pane (arrow at the bottom-right of the Styles group). Right-click HubHeading → Modify…

  2. Set font size to 18.

  3. Click the Center alignment button.

  4. Click Format → Font…, tick All caps, OK.

  5. Choose "Only in this document" and click OK. All paragraphs in this style update automatically.

Why this earns the marks

editing the style instead of the text is the key idea: a style is the single shared formatting rule behind every paragraph tagged with it, so changing the rule once changes every paragraph at once, which is exactly what "automatically update all text" is testing for. If you formatted one heading by hand, you could right-click the style → Update HubHeading to Match Selection, which reads your hand-formatted example back into the shared rule and does the same job in reverse. Do not apply All Caps by typing in capitals, because that changes the text (the actual letters stored in the document) rather than the formatting — a search for the original mixed-case words would then fail, and the change wouldn't be undone by reverting the style.

Question 1 — Word processing
1.53 marks

Starting from the page after the Table of Contents page, turn on line numbering and ensure it restarts from 1 on each page.

Show answer
  1. Click at the start of the first page after the TOC page. If the TOC page does not end in a section break, insert one at the end of the TOC page: Layout → Breaks → Next Page. (Check with the ¶ button.)

  2. With the cursor in the new section: Layout → Line Numbers → Line Numbering Options… → Layout tab → Line Numbers…

  3. Tick Add line numbering.

  4. Set Numbering: Restart each page. Make sure Apply to: This section (or "This point forward") is selected. OK.

Why this earns the marks

line numbering is a section setting, exactly like margins, columns or page borders — it can never apply to "part of" a document unless that part is its own section first. Without a break between the TOC and the content, line numbers would also appear on the TOC page, because there would only be one section covering both, so the numbering would not start "from the page after" no matter how the Line Numbers dialog is configured. The three actions are: begin in the right place (which usually means creating the section break first), switch numbering on, and set restart each page — each is independently checkable.

Question 1 — Word processing
1.63 marks

Locate the SmartArt under 'Incubator timeline': change layout to 'Pie Process', set colours to any 'Primary Theme Colors', and add the bullet 'Seed Stage' as a new final item.

Show answer
  1. Click the SmartArt. On SmartArt Design → Layouts gallery → More Layouts… → Process → Pie Process → OK.

  2. SmartArt Design → Change Colors → under Primary Theme Colors pick any option.

  3. Open the Text Pane (arrow on the left edge of the graphic). Click at the end of "Demo day", press Enter, type Seed Stage. (Alternative: Add Shape → Add Shape After, then type the text.)

Why this earns the marks

one action per bullet in the question: layout, colour and content are three independent properties of a SmartArt graphic, so setting one never automatically satisfies another. The new item must be last, so add it after the final existing entry — SmartArt keeps its Text Pane bullets and visual shapes in the same order, so where you add the new line in the outline is exactly where the new shape appears in the diagram. The sample picture in the paper shows five items ending with Seed Stage, which is a good check that you added a genuinely new sixth bullet rather than editing an existing one.

Question 1 — Word processing
1.72 marks

Insert a Table of Figures on the last page but do not display the label and number in the entries.

Show answer
  1. Press Ctrl+End to go to the last page and place the cursor where the table belongs (below any heading provided).

  2. References → Insert Table of Figures.

  3. Untick Include label and number. Leave the Caption label as Figure. OK.

  4. Save and close 1_TownshipHubs.docx.

Why this earns the marks

mark 1 is inserting the table of figures on the last page; mark 2 is the untick. The entries then show only the caption text with page numbers, because a Table of Figures is a field built from existing captions, the same way a TOC is built from heading styles — it has nothing to scan for if a picture or table was never given a caption, which is why an empty list almost always means missing captions elsewhere, not a broken field. This question just expects the field inserted correctly with that one display option changed; the underlying caption data is the paper's responsibility, not something you need to fix.

Question 2 — Word processing
2.12 marks

Add any page border to the first page only.

Show answer
  1. Design → Page Borders. On the Page Border tab choose a setting, for example Box.

  2. In Apply to choose This section – First page only. OK.

Why this earns the marks

a border (1 mark) restricted to the first page (1 mark). The "Apply to" list is how Word limits a border to one page — a page border, like margins or line numbering, is a section-level property, so without choosing "This section – First page only" the identical border would print on every page of that section, which is a different, lower-scoring result even though a border clearly exists.

Question 2 — Word processing
2.23 marks

Find 'local funding database' on page 7 and convert it to a hyperlink to https://www.yisa.org.za/funding with the ScreenTip 'YISA Funding'.

Show answer
  1. Ctrl+F, search local funding database, close the pane, and make sure the phrase is selected.

  2. Press Ctrl+K. In Address type https://www.yisa.org.za/funding.

  3. Click ScreenTip…, type YISA Funding, OK, OK.

Why this earns the marks

marks are for the hyperlink on the right text, the correct URL, and the ScreenTip — three genuinely independent pieces of a Word hyperlink (display text, address, hover tooltip), each checkable on its own. Select the whole phrase, because linking only part of it would cost the first mark: the display text of the finished link is whatever was selected when you pressed Ctrl+K, so a partial selection makes the link partially cover the required phrase. Type the address exactly with no trailing spaces, since Word treats the Address box as a literal destination string — an accidental trailing space can make the link resolve to a slightly different (broken) URL even though it looks identical on screen.

Question 2 — Word processing
2.31 mark

Display the year of the citation (Ndlovu, 2023) at the end of the first paragraph on page 5.

Show answer
  1. Click the citation (Ndlovu) at the end of that paragraph. Click the small down arrow on its frame.

  2. Choose Edit Citation.

  3. Under Suppress, untick Year. OK.

Why this earns the marks

the paper hides the year by "suppressing" it — a citation field can independently show or hide its Author/Year/Title parts without deleting any of that data from the underlying source record. Unticking Year un-suppresses it so (Ndlovu, 2023) appears, pulling the year back out of the source you already have on file. Do not type the year by hand, since that breaks the citation field: a hand-typed year sits outside the field entirely, so updating the bibliography or changing the source later would no longer keep that in-text year in sync.

Question 2 — Word processing
2.46 marks

Insert 2_LogoHub.png next to the paragraph starting 'Our pitch day…' on page 1. Apply a solid 6 pt border, Height 4.0 cm, Width 3.0 cm, and text wrapping so it appears as shown (picture on the left, text to its right).

Show answer
  1. Click at the start of the paragraph "Our pitch day…". Insert → Pictures → This Device → 2_LogoHub.png.

  2. With the picture selected: Layout Options icon (or Picture Format → Wrap Text) → Square (Tight also works).

  3. Picture Format → Picture Border → Weight → 6 pt, choose a colour (black in the example), and Dashes → Solid Line.

  4. Size group: click the dialog launcher. On the Size tab untick Lock aspect ratio, set Height 4 cm and Width 3 cm.

  5. Drag the picture to the left of the paragraph, so the text flows on its right as in the screenshot.

Why this earns the marks

six actions = six marks: insert, 6 pt weight, solid line, height, width, wrapping/position — six separately checkable properties of one picture, which is why this sub-question is worth so much more than a typical 1–2 action one. Lock aspect ratio must be off or Word re-scales one dimension and you cannot reach both 4 cm and 3 cm, because with the ratio locked the two measurements are mathematically tied together and only one can be set freely. The default In Line with Text wrapping would put the picture on its own line (it's treated as one big character inside the paragraph), which is why wrapping is a separate mark: nothing about setting a border or a size changes how text flows around the picture.

Question 2 — Word processing
2.53 marks

Find all four-digit years in the document and apply Green font colour to all such instances.

Show answer
  1. Ctrl+H → More >> → tick Use wildcards.

  2. Find what: <[0-9]{4}>

  3. Click in Replace with (leave empty) → Format → Font → Font color Green → OK.

  4. Click Replace All.

Why this earns the marks

[0-9]{4} means "four digits in a row" — a character class matching any digit, repeated exactly four times by the {4} quantifier. The < > markers force a whole word, so a longer number such as 15 000 or a code like 20231 is not partly matched; without them, the middle four digits of a longer number would also match, which is the opposite of what "four-digit years" means. Marks: wildcard search for four digits, green format, Replace All. Doing it by hand would miss instances in footnotes and citations — exactly the kind of place a human skim-read overlooks but a pattern search does not. An alternative without wildcards: Find ^#^#^#^#, Word's own (non-regex) shorthand for "any digit," repeated four times.

Turn the "Format" setting off afterwards (No Formatting button) so later searches do not carry the green formatting.

Question 2 — Word processing
2.63 marks

Change the paragraph(s) starting 'The Pitch Day featured…' and ending '…average (Ndlovu)' under 'A Platform for Youth Innovation' (pages 5–6) to 2 columns, with a line between and the first column 7 cm wide.

Show answer
  1. Select from the start of "The Pitch Day featured…" to the end of "…average (Ndlovu)" (click at the start, Shift+click at the end).

  2. Layout → Columns → More Columns…

  3. Choose Two. Tick Line between.

  4. Untick Equal column width. Set column 1 Width = 7 cm. Column 2 adjusts automatically.

  5. Apply to: Selected text. OK.

Why this earns the marks

marks for two columns, line between, first column 7 cm. Equal column width must be off, otherwise Word forces both columns to match, which directly contradicts an instruction asking for one specific, uneven width. "Selected text" makes Word wrap the passage in continuous section breaks so the heading and rest of the page stay single column — columns, like line numbering and margins, are a section property, so only the selected passage can become its own section while everything around it is left alone. The paper tells you to ignore the page border change, which happens because the new sections affect the "first page only" border from 2.1: inserting section breaks changes which pages count as part of that first section, a side effect of the same section mechanism rather than a mistake on your part.

Question 2 — Word processing
2.72 marks

Add a book source with Author: A. Dlamini; Title: Township Tech; Year: 2022. Update the Bibliography on the last page.

Show answer
  1. References → Manage Sources → New…

  2. Type of Source: Book. Next to Author click Edit: First A., Last Dlamini, Add, OK.

  3. Title Township Tech, Year 2022. OK, Close.

  4. Go to the last page, click inside the Bibliography, and choose Update Citations and Bibliography.

  5. Save and close 2_YouthPitch.docx.

Why this earns the marks

mark 1 = source correctly created (right type and fields); mark 2 = Bibliography field refreshed. The Bibliography does not update by itself, because — like the TOC and the Table of Figures — it's a field computed from a snapshot of the source list at the moment it was last built, not a live view of it. If the new entry does not show after updating, check that the source is in the Current List and, if needed, insert a citation to it, then update again: a source that exists in your master list but has never actually been cited anywhere in the document is sometimes excluded from the bibliography depending on the style selected.

Question 7 — General integration
7.23 marks

Produce a personalised invitation letter using MailMerge_Letter.docx as the template and MailMerge_Recipients.xlsx as the data source. Add all merge fields where indicated, save the letter, complete the merge and save as MailMerge_LetterMERGED.docx.

Show answer
  1. Open MailMerge_Letter.docx (put your details in the header if required).

  2. Mailings → Start Mail Merge → Letters.

  3. Mailings → Select Recipients → Use an Existing List… → choose MailMerge_Recipients.xlsx → select the right sheet → OK.

  4. Click where the document indicates a field (e.g. highlighted placeholders), then Insert Merge Field and choose the matching one (name, surname, organisation and so on). Replace the placeholder text.

  5. Save MailMerge_Letter.docx.

  6. Mailings → Finish & Merge → Edit Individual Documents… → All → OK.

  7. In the new document (Letters1) choose File → Save As → MailMerge_LetterMERGED.docx.

  8. Save and close all open files. Complete the information sheet. GRAND TOTAL: 150.

Why this earns the marks

marks: data source connected, merge fields inserted correctly, merged document saved with the right name — the same three-part mail merge model (template, data source, merge fields) explained in the Word notes, now carried through to its finished output. The template must be saved before merging so the fields are kept, because the merge fields themselves live inside the template file — if it's never saved, a crash or accidental close loses the field placement work entirely, with nothing to show for it. "Edit Individual Documents" creates a real document with one letter per recipient, which is what you save: the template itself never becomes the finished output, so saving the template again under the required name would produce a file that still contains unresolved merge-field placeholders rather than actual recipient data. Use Preview Results first to check that every field fills in correctly and spacing around fields is right, since a field placed with an extra or missing space around it merges correctly in terms of data but produces an oddly spaced sentence that's easy to miss without previewing.